In summary, good communication with employees is fundamental, do your best to recognise that everyone communicates differently based on their values, and remember to be adaptable and fit your communication style to fit your audience.ĭon’t go into any meeting blind, the first step for having a difficult conversation with an employee is to prepare beforehand. Not considering communication styles can lead to defensiveness or hostility with staff making conversations more challenging. It is important to consider these in all interactions with employees, most importantly difficult or awkward conversations. For example, if you value logic, you may communicate more directly or factually than someone else who values connection and empathy. Reflect and recognise in yourself what you value and how it affects your communication with others. Understanding how other people communicate and what they value is an important first step to having effective conversations. Have an understanding of different communication styles Below are some of the key takeaways on the topic. ProcessWorx clients receive free quarterly training on different HR and Safety topics, this quarter HR Advisor Stephanie Topp ran a training session on having difficult conversations with employees to help our clients do this. Learning to communicate clearly and effectively with staff can help considerably when having difficult conversations. So how should you approach them as an employer?Īs a business owner or manager communication with your employees is key. Uncomfortable conversations are difficult at the best of times and can be especially awkward at work.
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